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RRoD: Perfect Timing

Xbox 360 #2 is down with the Red Ring of Death – 2 days before Halo 3 comes out. Can you freekin’ believe it?

A while back my boys’ 360 went down with the RRoD and it was taken care of – although I had to pay for shipping.

Today I’m playing Rainbow Six: Vegas and  it locked up on me several times. After the last time it locked up – I powered off and back on and I was greeted by the RRoD. I wasn’t too happy. Powered off, unplugged, replugged, powered on – same thing, rinse repeat and she fired up. Played a bit, locked up and went back down.

Now I’m trying to call Xbox support and it states that they can’t take my call and to try again later. Lovely.

Now I’m not dissing MS here or the Xbox. I love my Xbox. It’s an electronic device and they are all subject to issues. But this issue isn’t so random. It’s rampant and I’m glad MS is at least taking ownership of it and taking care of their customers. I’m not happy about it happening or having to be without it for a few weeks, but luckily I have a spare system to play (I don’t think my boys will mind).

So for us, both Xbox 360′s experienced a RRoD (2 out of 2). Not a good track record – but it’s still the best game platform on the planet. Just not the best timing.

[UPDATE: 5:47pm]

After trying for close to 5hrs to get through to Xbox customer support, I made it through by accidentally going down the Original Xbox path via the voice prompts. I’ll be getting a coffin (aka: box to ship my Xbox back) in about 3-5 biz days and the rep stated about 3-4 weeks to get my console back (which may be repaired or replaced).

3 Responses to “RRoD: Perfect Timing”

  1. Kevin Says:

    Glad to hear you finally got through.

    Did you try making contact via xbox.com? I heard on a Major Nelson podcast awhile ago that you can now request support and track repair status online: http://support.microsoft.com/kb/907534

    I’ll finally have an Xbox 360 today, so hopefully I’ll see you on the Halo battlefield!

  2. mcwilliams Says:

    Yeah I went through everything. Also the Xbox service site; http://service.xbox.com/ threw up an error when trying to register my box. Either way, I have a coffin coming.

  3. Heriberto Nardecchia Says:

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